Refund Policy

Thank you for shopping at our Gaming T-Shirt Online Store. We want you to be completely satisfied with your purchase. This refund policy outlines the terms and conditions for requesting a refund. Please read this policy carefully before making a purchase.

Eligibility for Refunds

Damaged or Defective Products If you receive a damaged or defective product, we apologize for the inconvenience caused. We will gladly offer a refund or replacement for the damaged or defective item.

Incorrect Product or Size

In the event that you receive an incorrect product or size different from what you ordered, please contact our customer support team, and we will assist you in resolving the issue. We may offer a refund or exchange, depending on the circumstances.

Change of Mind

We understand that preferences can change, and sometimes you may change your mind about a purchase. However, we do not offer refunds for change-of-mind returns. Please ensure that you carefully review the product details, size charts, and descriptions before placing your order.

Return Process

To initiate a refund request for a damaged, defective, or incorrect product, please contact our customer support team within 1 business day of receiving your order. Provide us with the necessary details, including your order number, a description of the issue, and any supporting evidence such as photographs, if applicable.

Return Authorization

Once your refund request is approved, we will provide you with a return authorization. Please do not return any products without obtaining a return authorization from us.

Return Shipping

For eligible refund requests, we will provide you with instructions on how to return the product. The return shipping costs will be covered by us. We may provide you with a prepaid shipping label or reimburse the return shipping costs upon receipt of the returned item. Please follow our instructions carefully to ensure a smooth return process.

Refund Process

Inspection

Upon receiving the returned product, we will carefully inspect it to verify its condition and the reason for the return. We reserve the right to refuse a refund or deduct a restocking fee if the returned item is not in its original condition or if it does not meet the criteria for a refund as outlined in this policy.

Refund Options

If the returned product is eligible for a refund, we will process the refund within 3 business days of receiving the item. The refund will be issued using the original payment method used for the purchase. Alternatively, we may offer store credit or a replacement product, depending on your preference and product availability.

Contact Us

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our customer support team at support@dadswhogame.com. We are here to assist you.

Please note that this refund policy is subject to change without prior notice. The most current version of the refund policy will be posted on our website.

By making a purchase from our store, you acknowledge that you have read, understood, and agreed to the refund policy outlined on this page.